Mail Order
As of June 2018, we have started offering a new purchasing option: Mail Order.
With most outgoing orders (including individual sticker purchases), a Mail Order Request Card is included in your shipping materials.
How It Works:
1) Fill Out Card. When you receive your card, fill out the back with your email address (printed neatly, please!) along with the products and quantities you would like to order.
*Please Note*: If you are placing an order for larger quantities or Limited Edition colors, this may vastly increase the amount of time needed to fulfill your order, and we may not be able to fulfill all orders (i.e. if you order a product we no longer make, if we cannot understand your order, if you order a quantity we cannot reasonably produce, etc. However, we will of course be in touch with you about your request.)
2) Stamp & Send. Place a stamp with necessary postage on the back of the card and drop it into the mail!
3) Invoice & Payment. When we receive your Mail Order Request card, we will file it in the order received. When we have the products you requested ready, we will email you an invoice. You then have three weeks to pay your invoice. If we have not received payment for your order by the end of three weeks after emailing your invoice, we will consider your order cancelled and return your items into our inventory.
4) Products Shipped! Once we receive your payment, we will package your order and put it into the mail! Once it is headed your way, you will receive a shipping confirmation and tracking number, as usual!
Note: These cards are only available with purchase. [Loophole: Purchases include individual sticker orders. Our stickers are always available.]
New in January 2019: You also have the option of mailing us a home-made Mail Order Card. Please adhere to the following guidelines in creating your Mail Order Card:
- it must measure 4"x6" (We don't mean to be freakishly anal, we just need it to fit our filing system!)
- clearly list all items you wish for with details such as: quantity, color/palette name, Half-Pans/Full Pans/Shells, magnetized or not.
- *clearly* print your email address so that we can contact you when your order is ready
- Direct to:
Greenleaf & Blueberry
PO Box 1504
Grand Junction, CO 81502
USA
New in August 2019: We will begin sending an email confirmation when we receive your Mail Order Card and let you know when you can expect your order to be ready!
Please Note: We cannot accept emailed orders - this system accepts orders via snail mail only.
Expectations:
We are a small craftsperson-run operation. We create our colors slowly in small batches by hand the traditional way using muller and slab. We are committed to quality over quantity and refuse to change our standards to meet greater demand. Instead we prefer a more creative approach and try to make our colors available in a variety of different ways: via direct order online during scheduled Shop Updates, direct order online during unscheduled Shop Updates, in choice brick-and-mortar art supply shops like Two Hands Paperie, through Giveaways, and now through Mail Order.
Fulfilling your Mail Order Request may take anywhere for one week to up to several months (depending on what you order), but once you have mailed in your card you can sit back and rest assured that you will eventually receive the products you want, provided you have requested items we are currently producing (or will produce) and in quantities that we can supply.
On the other side of the coin, there is a faster turn around by shopping our website Shop Updates. However, I understand that these are not always scheduled at times that are convenient for every time-zone (we vary Update times so that everyone gets a chance to shop during daylight!), and waiting for a specific product may require some time investment over a few weeks if our supplies are very limited.
Either way, we are excited to be offering you a slower-paced way of purchasing our products! We also want to thank each and every one of you for your years of patronage, patience, and support.
With Gratitude,
Jess & Matt